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Sustainability Issues and Initiatives by Business Segments
Value chain
Major
sustainability
issues
Stakeholders
concerned
Mining of
raw materials
Manufacture of
components
and materials
R&D,
Product planning,
Product design
Local communities Suppliers,
Local communities Employees
Toshiba Group
Action on conflict
minerals issues
Respect for human rights
Child labor, forced labor
Occupational health and
safety
Respect for human rights
Child labor, forced labor
Occupational health and
safety
Proper management of
chemical substances
Sustainable use of water
resources
Reducing greenhouse gas
emissions
Consideration for
biodiversity
Anti-corruption
Respect for human rights
Occupational health and safety
Protection of intellectual
property
Information security
management
Product safety
Consideration for
biodiversity
Sustainable resources
Example of major sustainability issues and initiatives in the value chain of Electronic
Devices Business
Out of the raw materials required to manufacture electronic
device products, four minerals in particular* that are mined in
conflict areas have become a serious issue, as they perpetuate
the conflict and inhumane activities such as forced labor.
So as not to aid such inhumane activity through our
procurement transactions, we annually survey our suppliers
to investigate for any use of conflict minerals, and to gather
smelter’s information to be listed, based on our Toshiba
Group Conflict Mineral Policy. In FY2014, having received
requests from over 10,000 client companies, we responded
based on the results of our supplier survey.
* Tin, tantalum, tungsten and gold
A
s global procurement advances and accelerates, there is an
increase in potential CSR risks that could greatly impact
management. In order to reduce such risks, and in order to
promote CSR in areas such as human rights, labor and the
environment, we check the situation at our suppliers based
on global standards such as the EICC* Code of Conduct.
In FY2014, for example at Toshiba Information Equipment
(Philippines), Inc., we audited 12 supplier companies,
checked labor conditions such as working hours, safety
management at the workplace and other factors, in order to
ensure CSR improvement and compliance at our suppliers.
* EICC: Electronic Industry Citizenship Coalition
Respect for Human Rights
Action on Conict Minerals Issues
CSR Management in the Supply Chain
Monitoring Suppliers
37 TOSHIBA Annual Report 2015