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Toshiba Group’s CSR management is the base for supporting “Growth through Creativity and Innovation.” It seeks to contribute
to sustainable social development by supporting through business to solving global social issues and by setting human life,
safety and compliance as our top priorities.
Through communicating with various stakeholders, such as customers, shareholders, investors, suppliers, and employees,
each and every one of Toshiba Group's 200,000 employees will promote CSR activities based on Toshiba Group Standards of Conduct.
Framework of CSR Management
In 2003 Toshiba internally established an organization
promoting CSR and it leads CSR management in Toshiba
Group. The CSR Governance Committee, consisting of the
Executive Officer in charge of CSR and the executives
concerned, holds meetings once a year, in order to discuss
and determine Toshiba Group CSR Action Policy. Based on
the polices determined, the Corporate Environment
Management Committee, Risk Compliance Committee and
other relevant committees (see the chart below) establish
key performance indicators (KPIs) and implement action
plans for each of the topics for which they are responsible.
In-house and Group companies in Japan and overseas
appoint their own chief CSR officers. They ensure the
implementation of Toshiba Group’s CSR Action Policy and
check the progress regarding key issues for the companies.
To discuss CSR progress and issues, the CSR Office holds a
monthly meeting called the Corporate CSR Meeting, which
is attended by representatives from CSR-related divisions
such as human resources, environment and procurement.
Suppliers
Government
Customers Local communities
Shareholders and investors
NPOs/NGOs
CSR activities supported by 200,000 Toshiba Group employees
Fulfill CSR together with our stakeholders
Energy
Environment
Storage
Healthcare
Accord the highest priority to human life,
safety, and legal compliance
Contribute to improving global
social issues through our businesses
Board of DirectorsPresident
Group companies in Japan
Chief CSR Officers
In-house companies / Key Group companies
Chief CSR Officers
Diversity Strategy
Promotion Committee
Human Rights
Enlightenment Committee
Risk
Compliance
Committee
Corporate
Citizenship
Promotion
Group
Central OH&S
Committee
After Service /
Call Center
Working Group
Overseas Group companies
Chief CSR Officers
Environment
Chief Quality
Executive
Committee
CSR Governance Committee
CSR Office
Executive Ocer in charge of CSR
Human Rights/
Employee Satisfaction
Legal Compliance
Corporate Citizenship
Health & Safety
Customer Satisfaction
Quality
Corporate
Environment
Management
Committee
Toshiba Group's CSR Management
CSR Management Structure
CSR Management of Toshiba Group
Organization of CSR Management
31 TOSHIBA Annual Report 2015