Telstra 2005 Annual Report Download - page 18

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wholesale
16
Telstra Wholesale is Australia’s leading full service wholesaler of telecommunications solutions
and network capacity. We aim to be the network provider of choice to our wholesale customers.
Telstra Wholesale’s continuing development of innovative solutions across the
telecommunications spectrum has delivered significant revenue growth. Over 2004/05, Telstra
Wholesale grew sales revenues by approximately 12%.
Broadband
Telstra Wholesale has again experienced major broadband growth, with DSL services in
operation increasing by 123% on the previous year, contributing to Telstra exceeding its target
of one million broadband customers ahead of time.
Mobiles
Wholesale mobile revenue grew 37% year on year driven by CDMA and GSM roaming and
resale and SMS interconnect.
In December 2004, Telstra and Hutchison entered into a 3GSM radio access network sharing
arrangement. The network is operated by 3GIS, a joint Telstra-Hutchison partnership that is
responsible for its deployment and operations. The partnership will deliver low cost 3G mobile
services by providing Telstra with access to a fully optimised and operational network across
six capital cities in 2005.
New global wholesale
Telstra Wholesale’s global customer business now includes the offshore sales teams for key
global carriers. Staff transferred from REACH to Telstra Wholesale in the United States and
Hong Kong will work with existing Telstra sales resources across Europe, North America, Asia
and Australia to leverage existing relationships and support global customers.
Operations
We are continuing to develop our business-to-business solution through the interactive IP
gateway which delivers productivity and cost benefits. This year we have processed record
volumes of orders via our online platforms – more than 1.2 million in total. The automation
rate year on year has improved by 17% as overall volumes have increased.
The recently launched LinxOnline™ Service (LOLS), which gives wholesale customers the ability
to log, test and track customer faults via a secure online platform, is already being used by
19 wholesale customers.
BigPond’s innovative plans
and value-added content have
stimulated record broadband
uptake in Australia.
ON AVERAGE
40,000
WHOLESALE DSL
CONNECTIONS PER MONTH
OVER 2004/05