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16 Southwest Airlines Co. 2003 Annual Report
TRANSFER AGENT AND REGISTRAR
Registered shareholder inquiries regarding
stock transfers, address changes, lost stock
certificates, dividend payments, or account
consolidation should be directed to:
Continental Stock Transfer & Trust Company
17 Battery Place
New York, New York 10004
(212) 509-4000
STOCK EXCHANGE LISTING
New York Stock Exchange
Ticker Symbol: LUV
INDEPENDENT AUDITORS
Ernst & Young LLP
Dallas, Texas
GENERAL OFFICES
P.O. Box 36611
Dallas, Texas 75235-1611
ANNUAL MEETING
The Annual Meeting of Shareholders of
Southwest Airlines Co. will be held at 10:00 a.m.
on May 19, 2004, at the Southwest Airlines
Corporate Headquarters, 2702 Love Field Drive,
Dallas, Texas.
FINANCIAL INFORMATION
A copy of the Company’s Annual Report
on Form 10-K as filed with the U.S. Securities
and Exchange Commission (SEC) and other
financial information can be found on Southwest’s
web site (southwest.com) or may be obtained
without charge by writing or calling:
Southwest Airlines Co.
Investor Relations
P.O. Box 36611
Dallas, Texas 75235-1611
Telephone (214) 792-4908
DIRECTORS
COLLEEN C. BARRETT
President and Chief Operating Officer
Southwest Airlines Co., Dallas, Texas
LOUIS CALDERA
President of The University of New Mexico
Albuquerque, New Mexico; Audit and
Nominating and Corporate Governance
Committees
C. WEBB CROCKETT
Attorney, Fennemore Craig,
Attorneys at Law, Phoenix, Arizona;
Compensation and Nominating and Corporate
Governance Committees
WILLIAM H. CUNNINGHAM, Ph.D.
James L. Bayless Professor of Marketing
University of Texas School of Business
Former Chancellor of The University of Texas
System, Austin, Texas; Audit (Chairman) and
Nominating and Corporate Governance
Committees
WILLIAM P. HOBBY
Chairman of the Board, Hobby
Communications, L.L.C.; Former Lieutenant
Governor of Texas; Houston, Texas; Audit,
Compensation (Chairman), and Nominating and
Corporate Governance Committees
TRAVIS C. JOHNSON
Attorney at Law, El Paso, Texas; Audit,
Executive, and Nominating and Corporate
Governance Committees
HERBERT D. KELLEHER
Chairman of the Board, Southwest Airlines Co.,
Dallas, Texas; Executive Committee
ROLLIN W. KING
Retired, Dallas, Texas; Audit, Executive, and
Nominating and Corporate Governance
Committees
NANCY LOEFFLER
Longtime advocate of volunteerism
San Antonio, Texas
JOHN T. MONTFORD
President, External Affairs, SBC Southwest,
a division of SBC Communications, Inc.,
San Antonio, Texas; Audit and Nominating and
Corporate Governance Committees
JUNE M. MORRIS
Founder and former Chief Executive Officer
of Morris Air Corporation, Salt Lake City, Utah;
Audit, Compensation, and Nominating and
Corporate Governance Committees
JAMES F. PARKER
Vice Chairman and Chief Executive Officer of
Southwest Airlines Co., Dallas, Texas
OFFICERS
JAMES F. PARKER*
Vice Chairman and Chief Executive Officer
COLLEEN C. BARRETT*
President and Chief Operating Officer
Corporate Secretary
DONNA D. CONOVER*
Executive Vice President — Customer Service
GARY C. KELLY*
Executive Vice President and
Chief Financial Officer
JAMES C. WIMBERLY*
Executive Vice President and
Chief of Operations
JOYCE C. ROGGE*
Senior Vice President — Marketing
DEBORAH ACKERMAN
Vice President — General Counsel
BEVERLY CARMICHAEL
Vice President — People Department
GREGORY N. CRUM
Vice President — Flight Operations
GINGER C. HARDAGE
Vice President — Corporate Communications
ROBERT E. JORDAN
Vice President — Technology
CAMILLE T. KEITH
Vice President — Special Marketing
DARYL KRAUSE
Vice President — Provisioning
KEVIN M. KRONE
Vice President — Interactive Marketing
PETE MCGLADE
Vice President — Schedule Planning
BOB MONTGOMERY
Vice President — Properties and Facilities
ROB MYRBEN
Vice President — Fuel
RON RICKS*
Vice President — Governmental Affairs
DAVE RIDLEY*
Vice President — Ground Operations
JAMES A. RUPPEL
Vice President — Customer Relations
and Rapid Rewards
RAY SEARS
Vice President — Purchasing
JIM SOKOL
Vice President — Maintenance and Engineering
KEITH L. TAYLOR
Vice President — Revenue Management
ELLEN TORBERT
Vice President — Reservations
MICHAEL G. VAN DE VEN
Vice President — Financial Planning
and Analysis
TAMMYE WALKER-JONES
Vice President — Inflight
GREG WELLS
Vice President — Safety, Security,
and Flight Dispatch
STEVEN P. WHALEY
Controller
LAURA H. WRIGHT
Vice President — Finance and Treasurer
*Member of Executive Planning Committee
CORPORATE DATA