Qantas 2003 Annual Report Download - page 4

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page 2
2003 Qantas Annual Report
Qantas operates 24 hours a day
Sydney, Australia_33º 53‘S 151º 10‘E_7.55 PM
Qantas was given little time to recover from the tumultuous events of 11 September 2001 before a
series of new external shocks rocked the global aviation industry – the bombings in Bali, the war in
Iraq and the devastating outbreak of Severe Acute Respiratory Syndrome. It has been said that our
industry is now suffering from " constant shock syndrome" and the impact on the world’s airlines has
been enormous. The International Air Transport Association has estimated that its member airlines
will lose US$30 billion between September 2001 and the end of the 2003 calendar year.
TO OUR FELLOW SHAREHOLDERS Geoff Dixon
Chief Executive Officer
Margaret Jackson
Chairman