Petsmart 2003 Annual Report Download - page 2

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Inspiring A Lifetime Commitment
At PETsMART,®helping our customers provide the best for their pets is the foundation of our
business. Our customers think of their pets as children and seek out the top products, services
and solutions to help their furry, scaly and finned family members live long, healthy and happy
lives. That’s where we come in. At PETsMART, we understand that bond—and we’ve built a business
to nurture that bond. Through every interaction with our customers, we’re building trusting,
close relationships that can keep them coming back to us throughout the lifetime of their pet.
PETsMART, Inc., is the largest specialty retailer of services and solutions for the lifetime needs of pets. The company
operates more than 650 pet stores in the United States and Canada, as well as a large pet supply catalog business and the
Internet’s leading online provider of pet products and information (www.petsmart.com). PETsMART provides a broad range
of competitively priced pet food and supplies, and offers complete pet training, grooming and adoption services.