Papa Johns 1999 Annual Report Download - page 14

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Please find page 14 of the 1999 Papa Johns annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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our FRONT LINE
is our
Bottom Line
At Papa John’s, we try to hire the most passionate pizza people in the
industry. Why? Because research tells us that 80% of brand loyalty comes
from the customer experience. It is the front line that makes or breaks the
customer experience – so they are the bottom line of our organization.
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