PSE&G 2004 Annual Report Download - page 19

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delivery operations, employees achieved these excellent
outcomes by putting safety first—resulting in fewer and less
severe injuries than in years past.
Even a strong utility system needs to be continually reinforced.
PSE&G has long been a leader in employing state-of-the-art
technology to make its network safer, more reliable and cost
effective. For example, it is researching the benefits of second-
generation micro-sensors to monitor the vital signs of high-
voltage transformers to address equipment issues even before
they arise.
In 2005, PSE&G will initiate a pilot program for a promising
new technology to help customers manage their energy needs.
It involves two-way communication systems that enable
customers to respond to price signals and vary their energy
use accordingly. This technology has the potential to reduce
energy costs, promote conservation and improve reliability.
While technology provides critical tools, PSE&G’s most vital
asset is a highly skilled, dedicated and motivated workforce.
Its mission is to deliver the safe, reliable, low-cost service
at the high standard that customers have come to expect—
MICRO-SENSORS SUCH AS THIS TINY
DEVICE ARE AMONG THE TECHNOLOGIES
BEING DEVELOPED BY PSE&G TO BUILD
THE SMART GRID OF THE 21ST CENTURY.
MICRO-SENSORS ARE DESIGNED TO
FUNCTION LIKE NERVE ENDINGS
TO MONITOR THE GRID IN REAL TIME
AND FURTHER IMPROVE RELIABILITY.