HR Block 2008 Annual Report Download - page 6

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4
receive more in tax refunds this year than the entire
Gross Domestic Product of Sweden or Switzerland.
American tax refunds would rank as the world’s 31st
largest economy if they were a separate country.
It is safe to say that the U.S. Tax Code has a very
large effect on most Americans, and that the Code is
exceptionally complex. For example, we believe that
well over 50% of do-it-yourself tax fi lings contain
errors in the amount owed. We offer a very successful
product called “Second Look” aimed at helping
taxpayers fi nd errors in returns they prepared them-
selves, or that were prepared by others. For a fee
of $29, we review their prior tax fi ling and identify
any errors we fi nd. We have found overpayments in
almost 50% of the returns we review, and the
average saving for clients who re-fi le with us is more
than $1,500.
For many of our clients, our advice is received face-
to-face in an offi ce convenient to their home. Others
prefer to prepare their own returns with the aid of
our TaxCut® software program. A growing number
of clients elect to fi le through one of our online
programs. However, embedded in all our services
is the expertise and experience necessary to help
clients get it right. In fact, the typical H&R Block
client is served by a tax professional with more than
Block Tax Institute and in our digital operations,
helped deliver advice and expertise to our clients. We
help clients fi le tax returns ranging from the most
simple to the very complex. Beyond helping clients
determine what they owe in tax, we also help clients
understand the deductions, credits, tax incentives
and other government benefi ts that may be available
in each taxpayer’s individual circumstances.
The tax business quite simply makes H&R Block
what it is. We are widely known, and our brand
is widely respected, for the job we do helping
clients with their taxes.
nFor more than a half century, H&R Block
has provided clients excellent advice at a
fair price.
nWe help clients meet their fi ling obligations,
but not pay more than they owe.
nWe stand behind our work.
It is worth remembering what a large market
we serve. By the end of 2008, almost 125 million
American households will have received refunds of
more than $350 billion including the ESP refunds
this year. To put that in perspective, Americans will
American tax refunds would
rank as the world’s 31st
largest economy if they were
a separate country.