HR Block 2008 Annual Report Download - page 47

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Year Ended April 30, 2008 2007 2006
Consumer Financial Services – Operating Statistics
BROKER-DEALER:
Traditional brokerage accounts
(1)
373,905 386,902 418,162
New traditional brokerage accounts funded by tax clients 14,009 13,920 17,072
Cross-service revenue as a percent of total production
revenue
(2)
18.5% 16.3% 16.1%
Average assets per traditional brokerage accounts $ 85,746 $ 85,518 $ 75,222
Average margin balances (millions) $ 378 $ 404 $ 539
Average customer payable balances (millions) $ 531 $ 613 $ 782
Number of advisors 984 918 958
BANKING:
Efficiency ratio
(3)
53% 37% N/A
Net interest margin
(4)
5.54% 2.77% N/A
Pretax return on average assets
(5)
0.80% 2.60% N/A
Total assets (thousands) $ 1,078 $ 1,501 N/A
Mortgage loans held for investment:
Delinquency rate 11.71% 3.86% N/A
Loans purchased from affiliates (thousands):
Purchased from affiliates $ 56,341 $ 1,192,734 N/A
Repurchased by affiliates (193,648) (11,236) N/A
$ (137,307) $ 1,181,498 N/A
(1)
Includes only accounts with a positive balance.
(2)
Defined as revenue generated from referred customers divided by total production revenue.
(3)
Defined as non-interest expense divided by revenue net of interest expense. See “Reconciliation of Non-GAAP Financial Information” at
the end of Item 7.
(4)
Defined as net interest income divided by average bank earning assets. See “Reconciliation of Non-GAAP Financial Information” at the
end of Item 7.
(5)
Defined as pretax banking income divided by average bank assets. See “Reconciliation of Non-GAAP Financial Information” at the end
of Item 7.
H&R BLOCK 2008 Form 10K 27