EMC 2004 Annual Report Download - page 7

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Table of Contents
Platform-based Software
Our platform-based software generally controls and enables functions that take place within the EMC networked storage system, such as replication,
optimization and data movement. We are the leading supplier of platform-based software for local and remote replication, which customers use to protect and
share data.
In 2004, we introduced EMC SRDF/Star for data replication over unlimited distances between multiple data centers. We also introduced EMC Open
Replicator for Symmetrix, array-based software that provides platform-independent information replication, distribution and migration between EMC
Symmetrix and non-EMC storage systems with full or incremental copy functionality. Additionally, we introduced EMC AutoSwap, which enables
mainframe users to redirect storage workloads without disrupting application processing.
We intend to continue to enhance our platform-based software with additional features and capabilities.
EMC Software Group Products and Services Segment
We established the EMC Software Group in July 2004. This segment includes the products and services revenues formerly related to LEGATO Systems,
Inc. and Documentum, Inc., which we acquired in October 2003 and December 2003, respectively, certain other software companies we acquired in 2004 and
Systems Management Arts Incorporated ("Smarts"), which we acquired in February 2005. The segment also includes EMC multi-platform license revenues
and related software maintenance revenues that have historically been included in our information storage products and information storage and management
services segments.
The EMC Software Group develops platform-independent storage management software and content management software. Our storage management
software simplifies, automates, protects and manages multi-vendor storage infrastructures. Our content management software enables users to collaboratively
create, manage, deliver and archive unstructured content, including documents, e-mail, Web pages, records and rich media.
In 2004, we introduced new versions of EMC ControlCenter for monitoring the health and utilization of multi-vendor environments including EMC and
non-EMC storage, and a new version of EMC Legato EmailXtender for policy-based e-mail archiving. We also introduced the EMC DatabaseXtender
software suite for monitoring database growth and usage and relocating less frequently used data to various EMC or non-EMC storage systems, EMC Content
Archiving and Retrieval Solution (CARS) with Documentum to help customers meet the evolving requirements of internally and externally mandated
compliance initiatives, and EMC Documentum Content Storage Services software to automate the placement and movement of content across a tiered
heterogeneous storage infrastructure.
We intend to continue to enhance our products and services in this segment with additional features and capabilities and to introduce new software
products and services.
EMC Information Storage and Management Services Segment
Our information storage and management services segment includes Technology Solutions, Customer Service and Customer Education, to help our
customers plan, build and manage integrated IT infrastructures to more cost-effectively manage and protect their information throughout its lifecycle. We
provide consulting, assessments, implementations, integration, operations management, day-to-day support, maintenance, education and training to our
customers.
Technology Solutions
Our Technology Solutions Group provides a full range of storage services to help organizations simplify and manage their information assets. It includes
the Information Solutions Consulting 4