E-Z-GO 2000 Annual Report Download - page 18

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In a year of widespread consolidation in commercial finance, Textron
Financial rose above the fray to achieve a record performance by
any measure: a net operating profit increase of 48 percent, our
22nd consecutive year of income growth, and an increase in
managed assets to $8 billion at year end.
These accomplishments rest squarely on our ability to under-
stand our customers’ needs, bring extensive product knowledge
to every lending situation and offer sound and comprehensive
financing solutions – with speed and precision. Companies like
ZTEL – a pioneer in consumer telecommunications – need to
move swiftly to keep pace with changes in technology and
consumer appetites. ZTEL turned to RFC Capital, a subsidiary of
Textron Financial, knowing that our team would find just the right
financing solution – one that was scalable for ZTEL’s immediate
and longer-term growth needs.
We also realigned our businesses to provide more market-
focused solutions to help our customers compete effectively in
their markets. Take OmniFitness for example, where we leveraged
an existing vendor program relationship to provide an integrated
floorplan financing solution to OmniFitness’ dealers and distributors.
Because we appreciate the impact of e-business on the world
of commercial finance, we are also building partnerships with key
Internet-based companies to expand our reach into new markets
and develop ways to service our customers more efficiently. And
we launched AssetControl Corporation, a business-to-business
e-commerce marketplace for the management and disposition
of excess assets.
Our success continues to leverage a solid foundation of
disciplined risk management, a diversified portfolio mix and an
outstanding team of employees.
TEXTRON 2000 ANNUAL REPORT 16
CREATING POWERFUL BRANDS ACHIEVING ENTERPRISE EXCELLENCE
Maintain the portfolio quality and discipline that has
become the hallmark of Textron Financial.
Work closely with other Textron businesses – like
Aircraft and Golf and Turf – to offer customers
financing for their Textron purchases.
Train, reward and recognize our people as the key
ingredient to our success.
Bring market knowledge that is second to none to
every lending arrangement.
Offer customers a comprehensive package of lending
solutions ranging from franchise and floorplan
financing to golf course and aircraft financing.
AIRCRAFT
AUTOMOTIVE
FASTENING SYSTEMS
INDUSTRIAL PRODUCTS
FINANCE