ComEd 2004 Annual Report Download - page 23

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21
exelon business services company
Exelon’s Business Services Company (BSC) is a direct,
wholly owned subsidiary of Exelon Corporation. With
approximately 2,000 employees, including nearly 450
employees solely providing service to ComEd and PECO,
BSC provides Exelon with overall corporate governance
services, utility-specific governance of Exelon Energy
Delivery’s shared functions, and traditional shared
services including information technology, supply
management, legal services, payroll, accounts payable
and employee benefits administration.
As a shared services organization, BSC delivers value
to Exelon’s business units and optimizes solutions for
the company as a whole. By leveraging economies of
scale, adopting best practices and implementing process
improvements, BSC provides efficiencies and cost savings in
keeping with The Exelon Way, positioning Exelon for growth.
Financially and operationally, 2004 was a banner year for
BSC. The business unit surpassed aggressive Exelon Way
savings targets from centralization of Exelon’s supply and
IT functions. It leveraged technology to improve processes,
standardized practices and managed performance across
its functions to increase overall effectiveness. To bring
more rigor to standardization efforts across BSC, the
business unit adopted the management model concept
thathas been so successful at Exelon Nuclear.
One major element of The Exelon Way program was the
reorganization and consolidation of ComEd and PECO
operating functions to achieve efficiencies, economies
of scale and best practices throughout Exelon’s
utility businesses. As a result of this reorganization,
approximately 450 employees were transferred into the
services company to provide executive and centralized
management services to both ComEd and PECO. Their
focus will continue to be the standardization of utility
processes across both companies and the achievement
of synergies through consolidation of common functions.
In 2005, BSC will focus on enhancing its partnerships
with Exelon business units, employees and suppliers, as it
continues to refine and standardize operations. Its overall
goal is to provide exceptional service and unparalleled value
in supporting Exelon’s quest for world-class performance.
exelon enterprises
We have exited essentially all of our Enterprises
businesses to focus on our core utility business.