Cogeco 2009 Annual Report Download - page 86

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Customer statistics COGECO CABLE INC. 2009 85
CUSTOMER STATISTICS
NUMBER OF CUSTOMERS 2009
2008
2007
2006
(1)
2005
HOMES PASSED
CANADA
(2)
1,565,145
1,531,611
1,484,090
1,476,904
1,448,733
PORTUGAL
(3)
905,129
895,923
859,376
826,369
–
TOTAL
2,470,274
2,427,534
2,343,466
2,303,273
1,448,733
HOMES CONNECTED
(4)
CANADA
944,634
933,838
917,524
894,385
876,490
PORTUGAL
269,022
308,553
304,939
274,798
–
TOTAL
1,213,656
1,242,391
1,222,463
1,169,183
876,490
REVENUE-GENERATING UNITS
CANADA
(5)
2,159,863
1,991,908
1,788,508
1,555,936
1,347,733
PORTUGAL
732,375
724,966
697,157
629,041
–
TOTAL
2,892,238
2,716,874
2,485,665
2,184,977
1,347,733
BASIC CABLE SERVICE CUSTOMERS
CANADA
864,805
857,094
849,157
833,177
821,433
PENETRATION AS A PERCENTAGE
OF HOMES PASSED
55.3%
56.0%
57.2%
56.4%
56.7%
PORTUGAL
259,480
296,135
294,003
269,694
–
PENETRATION AS A PERCENTAGE
OF HOMES PASSED
28.7%
33.1%
34.2%
32.6%
–
TOTAL
1,124,285
1,153,229
1,143,160
1,102,871
821,433
HSI SERVICE CUSTOMERS
CANADA
515,052
473,467
415,836
343,080
277,648
PENETRATION AS A PERCENTAGE OF BASIC CABLE
(6)
62.0%
57.7%
52.2%
44.3%
37.7%
PORTUGAL
143,614
159,301
160,023
136,278
–
PENETRATION AS A PERCENTAGE OF BASIC CABLE
(6)
55.3%
53.8%
54.4%
50.5%
–
TOTAL
658,666
632,768
575,859
479,358
277,648
DIGITAL TELEVISION SERVICE CUSTOMERS
CANADA
(4)
498,398
441,746
379,879
327,364
247,204
PENETRATION AS A PERCENTAGE OF BASIC CABLE
(6)
58.5%
52.4%
45.8%
40.0%
30.7%
PORTUGAL
102,753
24,452
–
–
–
PENETRATION AS A PERCENTAGE OF BASIC CABLE
(6)
39.6%
8.3%
–
–
–
TOTAL
601,151
466,198
379,879
327,364
247,204
TELEPHONY SERVICE
CANADA
281,608
219,601
143,636
52,315
1,448
PENETRATION AS PERCENTAGE OF BASIC CABLE
(6)
36.1%
30.5%
21.7%
10.4%
0.2%
PORTUGAL
226,528
245,078
243,131
223,069
–
PENETRATION AS PERCENTAGE OF BASIC CABLE
(6)
87.3%
82.8%
82.7%
82.7%
–
TOTAL
508,136
464,679
386,767
275,384
1,448
(1) INCLUDES THE NUMBER OF CUSTOMERS OF CABOVISÃO SINCE THE DATE OF ACQUISITION OF CONTROL ON AUGUST 1, 2006
(2) AN AUDIT OF HOMES PASSED IN ONTARIO WAS COMPLETED DURING FISCAL 2007 AND, AS A RESULT, THE NUMBER OF HOMES PASSED WAS REDUCED BY 42,386.
(3) THE CORPORATION IS CURRENTLY ASSESSING THE NUMBER OF HOMES PASSED.
(4) HSI AND TELEPHONY SERVICE CUSTOMERS WHO DO NOT SUBSCRIBE TO OTHER CABLE SERVICES AND BASIC CABLE SERVICE CUSTOMERS.
(5) THE NUMBER OF DIGITAL TELEVISION SERVICE CUSTOMERS FOR FISCAL 2005 WAS RESTATED TO REFLECT CHANGES BROUGHT ABOUT BY COGECO CABLE’S BILLING
IMPROVEMENT PROGRAM, WHICH HAS ALLOWED THE CORPORATION TO IDENTIFY DIGITAL TELEVISION CUSTOMER ACCOUNTS THAT WERE NOT CANCELLED WHEN
THEY BECAME INACTIVE. THIS CHANGE RESULTED IN A DOWNWARD ADJUSTMENT OF 8,085 CUSTOMERS AS AT AUGUST 31, 2005.
(6) CALCULATED ON THE BASIS OF THE SYSTEMS WHERE THE SERVICE IS OFFERED.