CenturyLink 2004 Annual Report Download - page 13

“Charting Our Course”
Our Internet Protocol (IP)
roadmap aligns our
investment plan for the
development of new
IP-based solutions with
projected market needs. We only
implement new technologies
across our system when they
represent quality solutions for
our customers.
“Purposeful Innovation”
After local and long distance, the
most popular services our customers
would like to bundle are Internet,
wireless and video, according to a
CenturyTel consumer survey
conducted by The Yankee Group in
2003. In 2004, we launched tiered
DSL, wireless and satellite
television service.
“Netw orking”
IP-based solutions enable business customers to
create their own virtual private networks for voice
and data services at a lower cost than on a
traditional phone network. With IP telephony
solutions, the technology and network capacity
used to deliver a variety of call-handling
features and applications can be shared by
many customers.
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Give Us New Solutions That Work
Five years ago, high-speed Internet access was
available mainly for business applications. Now
people use DSL connections at home to e-mail,
check headlines, shop, pay bills and make reservations
for their next vacation. DSL is a solution that works –
it’s innovation with a purpose.
At CenturyTel, we deliver innovations that our customers
want – advanced solutions requiring significant bandwidth.
Today, more than 70 percent of our access lines have
broadband capability.
As technologies mature and our customers’ needs expand ,
we believe we are well-positioned to deliver solutions like
Voice over Internet Protocol (VoIP) and switched digital
video service over our existing phone lines.
OUR CUSTO MERS SAY:
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CENTURYTEL 2004 ANNUAL REPORT