Aviva 2014 Annual Report Download - page 323

Aviva plc Annual report and accounts 2014
319
Useful links for shareholders
Online shareholder services centre
www.aviva.com/shareholderservices
Dividend information for ordinary shares
www.aviva.com/dividends
Annual General Meeting information and electronic voting
www.aviva.com/agm
www.investorcentre.co.uk/eproxy
Aviva share price
www.aviva.com/shareprice
ADR holders
www.aviva.com/adr
Aviva preference shareholders
www.aviva.com/preferenceshares
Aviva preference share price
www.londonstockexchange.com
Aviva reports information
www.aviva.com/reports
Form 20-F
Aviva is a foreign private issuer in the United States of America
and is subject to certain reporting requirements of the Securities
Exchange Commission (SEC). Aviva files its Form 20-F with the
SEC, copies of which can be found at www.aviva.com/reports.
Contact details
Ordinary and preference shares – Computershare
For any queries regarding your shareholding, or to advise of
changes to your personal details, please contact the Company’s
Registrar, Computershare:
By telephone: [phone]
Lines are open from 8.30am to 5.30pm (UK time),
Monday to Friday (excluding public holidays).
Please call [phone] if calling from outside the UK.
By email: [email protected]
In writing: Computershare Investor Services PLC
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ
American Depositary Receipts (ADRs) – Citibank
For any queries regarding Aviva ADRs, please contact Citibank
Shareholder Services (Citibank):
By telephone: [phone] (1 877-CITI-ADR), or
[phone] if you are calling from outside the US.
(Lines are open from 8.30am to 6pm, Monday to Friday
US Eastern Standard Time).
By email: [email protected]om
In writing: Citibank Shareholder Services,
PO Box 43077, Providence, Rhode Island 02940-3077
USA
Please visit www.citi.com/dr for further information about
Aviva’s ADR programme.
Group company secretary
Shareholders may contact the group company secretary as
follows:
By email: [e-mail]
In writing: Kirstine Cooper, Group Company Secretary,
St Helen’s, 1 Undershaft, London EC3P 3DQ
By telephone: [phone]
Manage your holdings online
You can view and manage your shareholding online at:
www.aviva.com/ecomms. To log in you will require your
11 digit Shareholder Reference Number (SRN), which you
will find on your proxy or voting card, latest dividend
stationery, or any share certificate issued since 4 July 2011.
Please help us to be environmentally friendly and elect
to receive electronic communications by registering your
email address online, or by contacting Computershare
directly.
Aviva plc Strategic report
The Aviva plc Strategic report can be found within the Aviva
plc Annual report and accounts and includes the current
strategy and business model of the Board of Directors. In
addition, it forms part of a useful, easy to read summary
document, together with certain supplementary material
which makes the Aviva plc Strategic report fair, balanced
and understandable.
If you would prefer to receive a hard copy of the Aviva plc
Strategic report instead of the full Aviva plc Annual report
and accounts, please contact Computershare. Please view
the Aviva plc Strategic report at www.aviva.com/2014ar.
ShareGift
ShareGift is a UK registered charity (No.1052686) which
specialises in realising the value locked up in small
shareholdings for charitable purposes. The resulting proceeds
are donated to a wide range of charities, reflecting
suggestions received from donors. Should you wish to
donate your Aviva plc shares in this way, please visit
www.ShareGift.org/donate-shares for more information
about how to proceed. Further details about ShareGift can
be found at www.ShareGift.org.
Be on your guard
–
beware of fraudsters!
Please be very wary of any unsolicited telephone calls or
correspondence offering to buy shares at a discount or
offering free financial advice or company reports.
Millions of people fall victim to scams every year, from
experienced investors to people dealing with a large sum for
the first time. The Financial Conduct Authority (FCA) has
found that share fraud victims lose an average of £20,000.
The FCA takes action against fraudsters; for tips on how to
protect your savings please visit www.fca.org.uk/scams.
• Remember: if it sounds too good to be true, it probably is!
• Keep in mind that firms authorised by the FCA are unlikely
to call you out of the blue with an offer to buy or sell
shares.
• Do not get into conversation, note the name of the firm
contacting you and hang up.
For more information please visit the warning to
shareholders page at www.aviva.com/shareholderservices.
Other information
Aviva plc Annual report and accounts 2014 |319