Aviva 2007 Annual Report Download - page 69
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Aviva plc
Annual Report and
Accounts 2007
65
Business
review
Dear Shareholder,
2007 has been a year of great progress
in Aviva’s employee and responsibility
agenda in support of our “one Aviva,
twice the value” vision. Progress included
the creation of a regional structure for
Aviva, international moves of senior
leaders, the effective implementation of
our people strategy and improved visibility
for corporate social responsibility (CSR).
All these activities have strengthened
Aviva and provide an excellent foundation
for further progress in 2008.
We have improved our talent
management processes, the way we lead
our people, and are building Aviva as an
engaging place to work. This was supported
by a 70% (2006: 66%) participation rate in
the global employee survey, which showed
strong and improving results, and in which
70% of participants agreed that Aviva is a
great place to work.
Our CSR plans are key to our business
strategy and we made further progress
in 2007. Key initiatives included our
carbon offsetting and carbon reduction
programme, building employee awareness
and engagement in all aspects of CSR,
including volunteering.
This review is an update on our
progress and achievements to date.
It represents a level of performance of
which we can be proud, and one on which
we can build further to meet our plans to
be an employer of choice and a responsible
corporate citizen.
John Ainley
Group human resources director
Talking Talent
Manage talent to maximise productivity and fulfilment
of objectives for Aviva and the individual.
Leading People
Recruit and develop leaders who excite their people to
exceptional performance, bringing to life the relationship
between engaged employees and satisfied customers.
Experiencing Aviva
Build Aviva as a strong employment brand by delivering
a great employee experience.
Embedding our CSR vision
Act responsibly for the long term in how we do
business, to help meet our ambition of being the
world’s most trusted savings, investment and insurance
provider. Managing and steering performance on
business ethics, values, environment and diversity is
central in our interactions with customers, our people,
community and suppliers.
We report our progress on CSR fully in a separate CSR
report, which is available online at www.aviva.com/csr.