American Home Shield 2009 Annual Report Download - page 7

Table of Contents
highest level of revenues. Similarly, increased pest activity in the warmer months generally leads to the highest demand for pest control services and,
therefore, the highest level of revenues.
Terminix is a leading provider of termite and pest control services in the United States, serving both residential and commercial customers. As of
December 31, 2009, Terminix provided these services in 46 states and the District of Columbia through approximately 345 company-owned locations and
125 franchised outlets. As of December 31, 2009, Terminix also provided termite and pest control services through three subsidiaries in Mexico and had
licensing arrangements whereby licensees provided these services in Japan, Indonesia, the Caribbean and the Middle East.
American Home Shield Segment
The American Home Shield segment provides home service contracts for household systems and appliances primarily under the American Home Shield
brand name.
American Home Shield is a leading provider of home service contracts for household systems and appliances in the United States. It provides residential
customers with contracts to repair or replace electrical, plumbing, central heating and central air conditioning systems, water heaters and other covered
household systems and appliances that break down due to normal wear and tear and services those contracts through independent repair contractors. As of
December 31, 2009, American Home Shield issued and administered home service contracts in 49 states and the District of Columbia and had no international
operations.
ServiceMaster Clean Segment
The ServiceMaster Clean segment provides residential and commercial disaster restoration and cleaning services primarily under the ServiceMaster and
ServiceMaster Clean brand names, on-site furniture repair and restoration services primarily under the Furniture Medic brand name and home inspection
services primarily under the AmeriSpec brand name.
ServiceMaster Clean. ServiceMaster Clean is a leading franchisor in the residential and commercial disaster restoration and cleaning field in the
United States. As of December 31, 2009, ServiceMaster Clean provided these services in all 50 states and the District of Columbia through approximately
3,190 franchised outlets. As of December 31, 2009, ServiceMaster Clean, through subsidiaries, also provided disaster restoration and cleaning services in
Canada, Ireland, the United Kingdom and Spain and had entered into licensing arrangements to provide these services in Honduras, India, Lebanon, Turkey,
Saudi Arabia, Japan, Malaysia and the Philippines.
Furniture Medic. Furniture Medic is a leading provider of on-site furniture repair and restoration services in the United States serving residential
customers. As of December 31, 2009, Furniture Medic provided these services in 49 states and the District of Columbia through approximately 305 franchised
outlets. As of December 31, 2009, Furniture Medic also provided on-site furniture repair and restoration services through franchisees in Canada and the
United Kingdom and had entered into licensing arrangements to provide these services in Turkey and Saudi Arabia.
AmeriSpec. AmeriSpec is a leading provider of home inspection services in the United States serving residential customers. As of December 31, 2009,
AmeriSpec provided these services in 46 states and the District of Columbia through approximately 345 franchised outlets. AmeriSpec also provided home
inspection services through a franchisee in Canada.
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