eTrade 2015 Annual Report Download - page 5

STARTING 2016
Within the past few years, we successfully completed
important work to fortify the Company’s risk and control
framework, bolster our foundation through improvements to
systems and infrastructure, and upgrade talent. Now comes
the even more exciting phase: shifting our focus toward
fueling growth. In this regard, we are evaluating initiatives and
investments for both organic and inorganic paths. Throughout
the year, we will aim to grow organically through an acute
focus on the customer — to empower and do more for them.
We will continue to enhance the digital experience and will
also look to add financial consultants to assist those that seek
human support and guidance. We will also continue to focus
on fostering core brokerage relationships from our corporate
services customers. Additionally, in taking an appropriate
acquisitive stance, which is one we have not assumed in
quite some time, we are also on the lookout for any inorganic
opportunities that can boost the franchise, further strengthen
capabilities, and drive value for our owners.
As 2016 unfolds, we know that we must continue to work
hard to drive success, which compels us to raise the bar even
higher. Propelled by greater momentum and guided by an
unwavering charge to deliver more for our customers, we aim
to seize the many opportunities in our path, and stake our
claim as the standout competitor in our space.
On a personal note, in reflecting on an extraordinary year, I
am deeply proud of the team’s ability to seize an abundance
of opportunity and transform it into a meaningful body of
accomplishments.
We will remain steadfast in our commitment to be good
stewards of the Company and its capital for you, our owners.
Respectfully,
Paul T. Idzik