eTrade 2015 Annual Report Download - page 2

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TO MY FELLOW SHAREHOLDERS:
Across many factors, 2015 was a most gratifying year at
E*TRADE. Our core financial performance was the Company’s
best since the financial world hit reset, and we ended the
year in a stronger position than the Company has ever been.
Our accomplishments on both the capital and customer
experience fronts were big in number and significant in scope.
To summarize a full year of noteworthy progress, in 2015 we…
• Launched four major capital deployments, emblematic
of our improved financial position and flexibility — the
result of many accomplishments and steps taken along
the way.
• Vastly improved our risk profile, demonstrating the
sustainability of enhanced enterprise risk controls; while
the reduction and performance of the legacy loan
portfolio led to lower reserves — all of which helped
solidify a regulatory standing of which we are proud.
• Earned investment grade credit ratings from both
Moody’s and S&P, following a battery of ratings upgrades
peppered throughout the year.
• Continued to deliver a best-in-class customer
experience, introducing several digital enhancements
while further sharpening our focus through the
discontinuation of non-core businesses.
• Produced solid bottom-line results as we continued to
grow the business amidst a backdrop of macroeconomic
uncertainty.
Most importantly, we have positioned the franchise for
continued success.
Paul T. Idzik
Chief Executive Officer