Vtech 2008 Annual Report Download - page 14

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VTech Holdings Ltd Annual Report 2008
12
Beyond Expectations
REVIEW OF OPERATIONS
Contract Manufacturing Services
We value customer satisfaction by providing high quality,
exible services. This is the key to our good reputation and
has underpinned the continuous growth of the last few years.
Fully in Control
We maintain good control over quality and
cost. Our service quality is evidenced by the
numerous supplier awards we receive every
year. We make every e ort to mitigate the
e ect of cost increases through economies
of scale and leveraging the Group’s
procurement power.
We leverage
our strong R&D
capability to the
bene t of our
customers
Word-of-mouth
recommendation is
our main source of
new businesses