Tiscali 2009 Annual Report Download - page 106

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Other operating (income) charges (note 6)
The table below shows a breakdown of these costs:
31 December 2009 31 December 2008
Restated
(EUR 000)
Other operating expenses 5,200 4,614
Contingencies, capital losses and other non
recurrent costs 1,853 (6,981)
Total 7,054 (2,367)
This item includes general expenses, namely contract penalties and indemnities amounting to EUR 0.5 million,
fines and sanctions for EUR 0.5 million, costs for Ministry of Commerce administration for EUR 0.7 million, charges
for control and collection for EUR 0.8 million, and other general services for the remaining amount.
Write-down of receivables from customers (note 7)
31 December 2009 31 December 2008
Restated
(EUR 000)
Write-down of receivables from customers 17,919 17,105
Total 17,919 17,105
The write-down of receivables from customers represents around 6.2% of revenues, up slightly with respect
to the percentage in the same period of 2008 (5.3%).
Restructuring costs and other write-downs (note 8)
31 December 2009 31 December 2008
Restated
(EUR 000)
Restructuring costs and other write-downs 11,723 27,265
Total 11,723 27,265
Restructuring costs and other write-downs, amounting to EUR 11.7 million, are mainly for charges related
to restructuring the Senior Debt on 2 July 2009.
Consolidated Financial Statements and Explanatory Notes