Telus 2008 Annual Report Download - page 14

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network, the Réseau intégré de télécommunications multimédias. The contract is for a
term of seven to 10 years and worth up to $900 million over the term of the contract, the
largest contract in TELUS’ history.
In 2007, TELUS won several major enterprise contracts, including a five-year $200
million transaction with the Department of National Defense for its national and
international locations.
In 2006, in addition to several other multi-million dollar contracts, TELUS secured a five-
year $140 million contract with the Government of Ontario to provide fully managed
network access services.
In 2006, TELUS strengthened its IT capabilities by acquiring Assurent Secure
Technologies, a world-leading Canadian information technology security services and
research company. TELUS is leveraging Assurent’s global reputation and expertise to
provide solutions that help customers protect their assets, identities, and information.
In the small business market, TELUS is pursuing growth with TELUS Business One®, a
portfolio of solutions tailored to the needs of small business customers. In 2007, TELUS
expanded the solutions available, which now include connectivity, security and a range
of powerful IP-based tools customized for smaller clients. In 2008, TELUS continued to
tailor its solutions by leveraging its market leading suite of smartphones, mobile
applications and converged wireless and wireline solutions.
In 2008, TELUS expanded its international holding by purchasing the remaining interests
in TELUS International Philippines, in which TELUS first acquired a controlling interest in
2005. This international call centre capability provides support for TELUS’ bids to offer
competitive call centre services to potential new clients.
The following table sets forth certain statistical information with respect to the wireline
segment as at December 31 in each of the last three years:
Wireline segment
2008 2007 2006
Network access lines (000’s) 4,246 4,404 4,548
High-speed Internet net additions (000s) 76 103 154
High-speed Internet subscribers (000’s) 1,096 1,020 917
Dial-up Internet net reductions (000’s) (31) (39) (42)
Dial-up Internet subscribers (000’s) 124 155 194
Total Internet subscribers (000’s) 1,220 1,175 1,111
Full-time equivalent employees (1) 27,700 25,700 23,900
Total employees 28,000 26,100 24,200
(1) Full-time equivalent (FTE) employees include TELUS International FTE employees (8,000 in 2008, 6,700
in 2007 and 4,900 in 2006) and Emergis FTE employees (1,100 in 2008 as a result of the January
acquisition).
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