Support.com 2009 Annual Report Download - page 3

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Table of Contents
SUPPORT.COM, INC.
FORM 10-K
FOR FISCAL YEAR ENDED DECEMBER 31, 2009
TABLE OF CONTENTS
Page
PART I 3
ITEM 1. Business 3
ITEM 1A.
Risk Factors 9
ITEM 1B.
Unresolved Staff Comments 19
ITEM 2. Properties 19
ITEM 3. Legal Proceedings 20
ITEM 4. Reserved 20
PART II 21
ITEM 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 21
ITEM 6. Selected Consolidated Financial Data 23
ITEM 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 25
ITEM 7A.
Quantitative and Qualitative Disclosures About Market Risk 35
ITEM 8. Financial Statements and Supplementary Data 38
Report of Independent Registered Public Accounting Firm 39
ITEM 9. Changes In and Disagreements With Accountants on Accounting and Financial Disclosures 74
ITEM 9A.
Controls and Procedures 74
Report of Management on Internal Control over Financial Reporting 74
Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting 76
ITEM 9B.
Other Information 77
PART III 78
ITEM 10.
Directors and Executive Officers of the Registrant 78
ITEM 11.
Executive Compensation 78
ITEM 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 78
ITEM 13.
Certain Relationships and Related Transactions 79
ITEM 14.
Principal Accountant Fees and Services 79
PART IV 80
ITEM 15.
Exhibits and Financial Statement Schedules 80
Signatures 83
Exhibit Index
2
Source: Support.com, Inc., 10-K, March 12, 2010 Powered by Morningstar® Document Research℠