Quest Diagnostics 1998 Annual Report Download - page 9

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Please find page 9 of the 1998 Quest Diagnostics annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Most medical care decisions simply are not made without
laboratory test results. The thousands of different clinical tests
we perform help doctors and large health care organizations
diagnose, treat and monitor the health of patients. In 1998,
some of the biggest buyers of health care services entrusted
their patients to our care—household names like Johns
Hopkins Health System, Oxford Health Plans, Premier Inc.,
Sutter Health, Unity Health and UPMC Health System
(formerly University of Pittsburgh Medical Center). Why did
these demanding customers partner with Quest Diagnostics?
First and foremost, because they have confidence that our
quality is second to none. (It is no coincidence that our
Nichols Institute was the first laboratory in North America to
receive ISO 9001 quality process certification.) Our expert
medical staff is on call for consultations to help treating
physicians diagnose their most difficult cases—24 hours a day,
365 days a year. Our courier service helps hospital partners
reduce overall turnaround time for outpatient testing, giving
doctors and their patients precious time to consider more
treatment options. Every patient expects and deserves the
best medical care. Quest Diagnostics provides a vital link.
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patients
improving the health of
Clockwise, from top: Ellen Simonson, Customer Service Technical Representative, Denver; Jayshri Kapadia, Client Services, Teterboro;
Tess Eusebio, Clinical Toxicology Supervisor, Teterboro; Ralph J. Partridge, Jr., Inventory Control Clerk, Billing Data Entry, Horsham;
Amy Verrinder, Sales Support Specialist, San Diego; Raymond Gambino, M.D., Chief Medical Officer Emeritus, Teterboro; Brenda Ellison, Data Entry
Operator, Histology, Horsham.