Quest Diagnostics 1998 Annual Report Download - page 8

9
people
dedicated
8
The 15,000 employees of Quest Diagnostics are our most
valuable resource. Across the country, every day, they put
their hearts and souls into their work. Why? They know that
every time they collect a specimen, transport it to one of our
laboratories, perform testing or report the results back to
a physician, someone’s life may depend on the job they do.
During the 1980s and early 1990s, our company grew through
acquisitions. Employees came from many predecessor companies.
Today, they are all building a common company-wide culture
at Quest Diagnostics, based on shared values and best practices,
with a single-minded focus on quality that starts with
understanding our customers’ expectations. For many of
our employees, it is not enough merely to help patients
during work hours. Our national volunteer program, called
“reach!” (remember every act can help), enables our
employees to contribute to the communities in which they
live and work, thereby helping to improve the lives of those
who use our services every day.
Clockwise,from top: Mervat Ayad, Cytogenetics Laboratory Manager, Nichols Institute; Brian Wade, Systems Analyst, Clinical Studies Center, San
Juan Capistrano; Jose Martinez, Customer Service Rep, Nichols Institute; Joan Zou, Forensic Certifier, San Diego; Nina Green, Operations Leader,
San Diego; Maria Ortega, Project Manager, Lab Operations, Teterboro; Phil McGill, Shipping and Receiving Supervisor, San Diego; Clarence Johnson,
Courier, Denver; Estela Comba, Lab Support Supervisor, Nichols Institute; and Sylvia Harrison, Courier, San Diego.