Pitney Bowes 2003 Annual Report Download - page 25

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SOFTWARE THAT ADDS INTELLIGENCE.
Too often, customer communication is treated as a series of discrete steps
performed in different corporate silos — marketing, billing, sales and customer
service. The result? Lost opportunities to develop deeper relationships with
customers. Pitney Bowes has developed software solutions that link business
communication into one continuous flow.
Give customers the choice — paper, electronic or both Our D3®Digital Document
Delivery software generates digital transactional documents from the same data
used to create the paper versions. D3®software supports electronic payments and
other business processes.
Obtain mail services online Update postal rates, confirm delivery of mail
and access other services on the Internet with IntelliLink™technology for
our DM Series™Digital Mailing Systems.
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Monitor mailing costs Track postage spending by department or client,
measure efficiency and analyze productivity of your mail processing and
shipping operations with Budget Manager.
Optimize shipping Select the right carrier for your needs, reduce transportation
and logistics costs and streamline mail and shipment processing with our Ascent®
software. And with our DeliverAbility™shipping system, hundreds of retail sites now
provide their customers with seven-day-a-week access to carrier shipping services.
Streamline your document production The leading print-stream engineering
technology, StreamWeaver®software supports advanced hard copy printing and
digital distribution. StreamWeaver®software allows you to modify, customize and
enhance print-ready files from a range of business applications.
Know where your mail is — whether it’s coming or going OnRoute™Mail Tracking
Solutions capture the USPS status of each mail piece, both inbound and outbound.
Arrival®software tracks incoming mail and parcels from the moment they are
scanned by your mail center to the time they are handed to the intended recipient.