Pitney Bowes 2003 Annual Report Download - page 17

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15
A leading payment services company and the largest First-Class mailer in
the southeastern United States, TSYS®mails 34 million monthly statements
for major U.S. banks without a hitch. Now it knows when a statement is on
its way or when a payment was mailed back, so a bank doesn’t bother a
customer with an unnecessary collection call. Instead, the bank can make
a follow-up call to someone who just received a promotion in the mail.
HOW IT’S DONE
TSYS uses our Customer Communication Management solutions, starting
with StreamWeaver®software, which generates the tracking barcodes used
by the U.S. Postal Service. The mail is then produced and monitored with our
state-of-the-art APS™Series Advanced Productivity System, which processes
22,000 pieces an hour. Our Web-based portal solution, DFWorks™
,captures
data on the promotions and remits associated with each mail piece in real
time. Our OnRoute™Mail Tracking Solutions then collect the USPS status of
each mail piece, both inbound and outbound.
Joann Martin
> Vice President, Global Business Strategy
and Engagement Manager for TSYS