MasterCard 2003 Annual Report Download

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MasterCard฀Incorporated฀Annual฀Report฀2003
How฀MasterCard฀brings฀unique฀value฀to฀the฀payments฀industry.

Table of contents

  • Page 1
    How฀MasterCard฀brings฀unique฀value฀to฀the฀payments฀industry. MasterCard฀Incorporated฀Annual฀Report฀2003

  • Page 2

  • Page 3
    ...do฀it฀all฀in฀a฀spirit฀of฀cooperation฀ that฀is฀unique฀in฀the฀payments฀industry.฀ At฀MasterCard฀International,฀we฀believe฀the฀payments฀ arena฀is฀far฀too฀dynamic฀for฀any฀other฀approach฀-฀฀ that฀"one฀size฀fits฀all"฀ and ฀"take...

  • Page 4
    Selected฀Financial฀Data All฀figures฀in฀U.S.฀dollars Years฀Ended฀December฀31฀(in฀thousands฀except฀per-share฀data)฀ 2003฀ 2002฀ 2001 Income฀Statement฀Data Revenue฀ Operating฀Income฀(loss)฀ Net฀Income฀(loss)*฀ Net฀Income฀(loss)฀per฀Share...

  • Page 5
    ...฀and฀Chief฀Executive฀Officer Robert฀W.฀Selander฀ In฀2003,฀we฀demonstrated฀both฀the...฀basis฀over฀2002,฀and฀a฀gross฀dollar฀volume฀(GDV)฀of฀$1.27฀trillion...increase฀and฀reflect฀a฀repositioning฀of฀MasterCard฀debit฀products฀to฀serve฀both...

  • Page 6
    ...Ahead Challenges฀aside,฀there฀was฀much฀to฀celebrate฀in฀2003.฀Our฀revenues฀fared฀well,฀and฀excluding฀the฀impact฀of฀... to฀the฀FIFA฀World฀Cup® . What฀truly฀makes฀MasterCard฀different฀is฀the฀value฀we฀place฀in฀ our฀customer฀...

  • Page 7
    ...prime฀example฀of฀innovation฀is฀MasterCard฀e-P3™ ,฀ a฀next-generation฀...฀ MasterCard฀in฀2003฀as฀a฀top฀workplace.฀Similarly,฀CartaCapital฀magazine฀named฀MasterCard฀one...฀-฀I฀believe฀our฀performance฀in฀2003฀ validates฀this฀approach฀-฀and...

  • Page 8
    ...our฀success฀to฀our฀ability฀to฀help฀them฀ reach฀their฀objectives฀and฀profitably฀grow. Expertise:฀In฀2003,฀MasterCard฀Advisors฀ further฀demonstrated฀the฀value฀of฀a฀firstrate฀services฀organization฀focused฀solely฀ on฀the฀payments฀business...

  • Page 9
    ...,฀MasterCard฀rePower™฀ offers฀our฀customers฀new฀business฀ opportunities฀in฀the฀rapidly฀expanding฀prepaid฀arena.฀rePower...the฀MasterCard฀debit฀umbrella. Secure฀Momentum:฀MasterCard฀ SecureCode™฀ continued฀to฀gain฀global฀ momentum฀in฀2003฀by...

  • Page 10
    ...฀by฀offering฀ cardholders฀and฀businesses฀unprecedented฀ speed,฀convenience,฀and฀flexibility. Thinking฀Smart:฀In฀2003,฀the฀ number฀of฀MasterCard-,฀Maestro-,฀ and฀Mondex®-branded฀smart฀cards฀ issued฀globally฀topped฀150฀million.฀ OneSMART...

  • Page 11
    ...mc 2฀smart฀card,฀a฀unique,฀eye-catching฀ translucent฀card฀designed฀specifically฀ with฀young฀urban฀professionals฀in฀mind. Getting฀Focused:฀The฀MasterCard...฀reporting฀application฀ and฀a฀robust฀rewards฀program. B2B฀Ease:฀The฀new฀MasterCard฀e-...

  • Page 12
    ...฀ integrated,฀customer-focused฀ marketing฀programs฀and฀valueadded฀services. Global฀Appeal:฀MasterCard's฀ Priceless®฀campaign฀continues฀to฀drive฀ card฀usage฀and฀gross฀dollar฀volume฀ growth฀around฀the฀world.฀Having฀ appeared฀in฀96฀countries...

  • Page 13
    ...continues฀ to฀be฀a฀leader฀in฀co-branded฀programs฀ around฀the฀world.฀In฀2003,฀MasterCard฀ worked฀with฀British฀retailer฀Marks฀&฀ Spencer฀to฀create฀a฀card฀that฀delivers฀ increased฀value฀to฀the฀store's฀cardholders.฀ Some฀2.6฀million...

  • Page 14
    ... primary฀data฀center,฀we฀can฀ quickly฀redirect฀processing฀ should฀either฀system฀become฀ disrupted. Flawless:฀In฀2003,฀ MasterCard's฀network฀ delivered฀a฀nearly฀ 100฀percent฀availability฀ rate.฀Credit฀and฀debit฀ authorizations฀were฀up฀ 10...

  • Page 15
    ...฀for฀domestic฀purchases฀and฀U.S.฀ dollars,฀euros,฀or฀other฀world฀currencies฀for฀ cross-border฀transactions. Adaptable:฀In฀2003,฀we฀ successfully฀migrated฀Switch® ฀ processing฀in฀the฀United฀Kingdom฀ to฀MasterCard's฀processing฀ platform.฀We...

  • Page 16
    ....฀ ฀ Targeting฀Fraud:฀In฀2003,฀MasterCard฀ hosted฀its฀first฀Global฀Risk฀Management฀ Symposium,฀attracting฀more฀than฀300฀leaders฀ from฀law฀enforcement฀and฀the฀payments฀ industry.฀The฀goal:฀to฀promote฀advanced฀ fraud-prevention฀and...

  • Page 17
    ...reports฀ to฀dealing฀effectively฀with฀a฀debt฀crisis. Taking฀the฀Pulse:฀The฀year฀ marked฀the฀10th฀anniversary฀ of฀the฀MasterIndex™ ฀ of฀Consumer฀ Confidence.฀Pioneered฀by฀ MasterCard...฀solutions,฀and฀ explore฀new฀payment฀frontiers. 15

  • Page 18
    ... The฀Royal฀Bank฀of฀Scotland฀Group Mark฀H.฀Wright President฀and฀Chief฀Executive฀Officer USAA฀Federal฀Savings฀Bank *as฀of฀December฀31,฀2003 non-voting฀advisory฀director MasterCard฀International฀Executive฀Management฀Group Robert฀W.฀Selander...

  • Page 19
    ...Glance MasterCard฀International฀Corporate฀and฀Regional฀Offices Global฀Headquarters฀ 2000฀Purchase฀Street Purchase,฀NY฀10577฀U.S.A.฀ Telephone:฀1.914.249.2000฀ Europe฀Regional฀ Headquarters฀ Chaussée฀de฀Tervuren฀198a 1410,฀Waterloo,฀Belgium Telephone...

  • Page 20
    Thanks฀to฀talented฀and฀committed฀employees,฀MasterCard฀is฀leading฀the฀way฀in฀the฀payments฀industry฀ by฀anticipating฀trends,฀formulating฀strategies,฀developing฀innovative฀and฀flexible฀programs,฀and฀offering฀ profitable฀solutions.฀Our฀strong...

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    ©฀2004 MasterCard฀International฀Incorporated