ManpowerGroup 2012 Annual Report Download - page 17

Download and view the complete annual report

Please find page 17 of the 2012 ManpowerGroup annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 90

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90

Right Management made an important profit
pivot in 2012. We significantly reduced our cost
base, and dramatically improved our operating
unit profit margin. We did this while strengthening
our offering. Our combination of “at home” and
in-person is leading edge and positively affecting
our clients that are seeking Human Age agility,
and we are delivering it. Additionally, we are
leveraging our Manpower calling card and client
relationships to increase opportunities in talent
management—a key to our growth in this area.
We have good traction, so our focus will be to
get better returns as we move into 2013.
Permanent recruitment is no longer just a
cyclical play, but it is clearly a secular play as
com panies are looking to create agility. They are
looking at their own recruiting staffs, identifying
where they can reduce and optimize by using
experts across our family of brands for permanent
recruitment in one-time direct hires, temporary
to permanent conversions, volume permanent
recruitment, or end-to-end RPO. What we are
seeing in permanent recruitment has allowed us
to generate $433 million of gross profit dollars
in what would be considered a “down year,”
which is highly unusual and has contributed
nicely to our success.
We achieved another record year in elevating our
brand around the world. Our thought leadership
platform continues to resonate with clients, indi-
viduals and world economic and media leaders
at large, opening doors that put us at the center
of conversations that position us as the expert
on workforce strategy, leadership development,
talent, human resources and labor markets
worldwide. We are known for our provocative,
yet accurate, insights and our positive reputation
as the contemporary, insightful and forward-
focused industry star that we are. Two years ago
when we first introduced our reinvented family
of brands and offerings as the world leader in
Innovative Workforce Solutions, no such com-
pany existed. Our research showed that clients
and prospects wanted to partner with a com-
pany that could provide such solutions. Today,
our competition is fast after us—using our lan-
guage and touting themselves as capable of
what we do—but we do it better.
Letter to Shareholders ManpowerGroup 2012 Annual Report 15
Revenue
In Billions ($)
’12’11’10’09’08’07’06’05’04’03’02’01’00’99’98
0
4
8
12
16
20
24