Humana 2015 Annual Report Download - page 140

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Humana Inc.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
132
Retail Group
Healthcare
Services
Other
Businesses
Eliminations/
Corporate Consolidated
(in millions)
2013
Revenues—external customers
Premiums:
Individual Medicare Advantage $ 22,481 $ — $ — $ — $ — $ 22,481
Group Medicare Advantage 4,710——— —4,710
Medicare stand-alone PDP 3,033——— —3,033
Total Medicare 30,224 — — — 30,224
Fully-insured 1,160 5,117 — — 6,277
Specialty 210 1,095 — — 1,305
Medicaid and other 328 25 — 670 1,023
Total premiums 31,922 6,237 670 38,829
Services revenue:
Provider — 21 1,291 — 1,312
ASO and other 18 714 6 738
Pharmacy ——59— — 59
Total services revenue 18 735 1,350 6 2,109
Total revenues—external customers 31,940 6,972 1,350 676 40,938
Intersegment revenues
Services 51 11,890 (11,941)—
Products — — 2,803 — (2,803)—
Total intersegment revenues 51 14,693 (14,744)—
Investment income 92 24 — 59 200 375
Total revenues 32,032 7,047 16,043 735 (14,544) 41,313
Operating expenses:
Benefits 27,164 4,847 962 (409) 32,564
Operating costs 3,232 1,860 15,372 56 (14,165) 6,355
Depreciation and amortization 146 100 151 6 (70) 333
Total operating expenses 30,542 6,807 15,523 1,024 (14,644) 39,252
Income (loss) from operations 1,490 240 520 (289) 100 2,061
Interest expense ———— 140 140
Income (loss) before income taxes $ 1,490 $ 240 $ 520 $ (289)$ (40) $ 1,921
Benefits expense for Other Businesses for 2013 includes $243 million for reserve strengthening associated with
our closed block of long-term care insurance policies as discussed more fully in Note 18.