Citrix 2013 Annual Report Download - page 17

Download and view the complete annual report

Please find page 17 of the 2013 Citrix annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 110

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110

13
Google's Google + Hangouts. Our GoToMeeting, GoToWebinar and GoToTraining products have proven to be competitive
based on ease-of-use and the All You Can Meet® pricing model, combined with built-in VoIP and toll-based PSTN audio
services. We further differentiate our collaboration products by integrating OpenVoice toll-free seamlessly with the built-in
VoIP and toll audio services and having purpose-built solutions for marketing and training use cases. We believe these features
give us competitive advantage among individual, prosumer and SMB customers.
We have been a market leader with our GoToMyPC product for many years. Our direct competition includes LogMeIn,
Inc., or LogMeIn, free solutions such as Microsoft's Live Mesh and those from many Internet startups. In addition, new remote
access features in desktop operating systems like Microsoft Windows and Macintosh OSX provide alternatives to our solution.
We endeavor to differentiate our products by continuing our focus on security, ease-of-use and support for multiple desktop
operating systems.
Our GoToAssist product has achieved a large market share for Web-based clientless remote support. This product
includes a version purpose-built for individual users, consultants and small businesses, positioning Citrix as the only provider
of remote support solutions for all segments of the market. In remote support, we compete with Cisco's WebEx and LogMeIn.
In the data sharing market, ShareFile's direct competition includes Dropbox, Inc., Box, Inc. and HighTail, Inc. (formerly
YouSendIt), as well as legacy solutions like traditional file transfer protocol, or FTP, in the SMB market. Many of these
competitors have strong brand recognition through their consumer and free versions of their products. However, we believe
ShareFile offers a superior solution as it is built specifically for the needs of businesses. In the Enterprise segment, there are
fewer direct competitors to the ShareFile product. Increased competition is anticipated as large enterprises need to deploy
secure data syncing and sharing solutions for a growing mobile workforce. We believe that Citrix's strong reputation in the
Enterprise market, along with ShareFile's integration into Citrix products such as Receiver and XenMobile, and our unique
ability to store data on-premise or in the Cloud, will be a key differentiator.
Proprietary Technology
Our success is dependent upon certain proprietary technologies and core intellectual property. We have been awarded
numerous domestic and foreign patents and have numerous pending patent applications in the United States and foreign
countries. Our technology is also protected under copyright laws. Additionally, we rely on trade secret protection and
confidentiality and proprietary information agreements to protect our proprietary technology. We have established proprietary
trademark rights in markets across the globe, and own trademark registrations and pending registration applications in the
United States and other countries, including ByteMobile®, Citrix®, Citrix Access Gateway™, Citrix Receiver™, Citrix
Synergy™, CloudGateway™, CloudPortal™, GoToMeeting®, GoToWebinar®, NetScaler®, Podio™, ShareFile®, Xen®,
XenApp®, XenClient®, XenDesktop®, XenMobile® and XenServer®. While our competitive position could be affected by our
ability to protect our proprietary information, we believe that because of the rapid pace of technological change in the industry,
factors such as the technical expertise, knowledge and innovative skill of our management and technical personnel, our
technology relationships, name recognition, the timeliness and quality of support services provided by us and our ability to
rapidly develop, enhance and market software products could be more significant in maintaining our competitive position. See
Part I-Item 1A entitled “Risk Factors” included in this Annual Report on Form 10-K for the year ended December 31, 2013.
Available Information
Our Internet address is http://www.citrix.com. We make available, free of charge, on or through our website our annual
reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements and any amendments to
those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act as soon as reasonably
practicable after such material is electronically filed with or furnished to the Securities and Exchange Commission. The
information on our website is not part of this Annual Report on Form 10-K for the year ended December 31, 2013.
Employees
As of December 31, 2013, we had 9,166 employees. We believe our relations with employees are good. In certain
countries outside the United States, our relations with employees are governed by labor regulations that provide for specific
terms of employment between our company and our employees.