Bank of the West 2005 Annual Report Download - page 14
Download and view the complete annual report
Please find page 14 of the 2005 Bank of the West annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.12
Asindividualconsumersourselves,
weatBankoftheWestknowandap-
preciatefriendly,personalizedservice.
Thisiswhatdrivesustobuildlong-
termrelationshipswithourcustomers
andprovidethemwithahightouch
bankingexperience.Ourbranchsales
staffistrainedtolistentoandproac-
tivelyidentifyeverycustomer’sbank-
ingneedsandmatchthoseneedswith
therightproductsandservices.
BankoftheWesthasmorethan680
branchbankinglocationsand767ATMs
acrosstheWestandMidwestaswell
astelephonebankingservicesandour
proprietaryeTimeBanker®onlinebank-
ingservice.Ourcustomershaveaccess
toafullarrayofbankingproductsthat
include personalcheckingandsav-
ingsaccounts,debitandcreditcards,
consumerloansandlinesofcredit,
mortgages,investments,insurance,
trustandretirementaccounts.Each
ofourbrancheshasalistedtelephone
number,answeredlive.Ifyouprefer,
ourcallcenterisstaffedfrommorning
untilnight,sevendaysaweek,with
accessthroughourtoll-freecustomer
servicelines.
TheacquisitionofCommercialFederal
Bankin2005addeddramaticgrowth
toourconsumerbankingfootprint,ex-
pandingserviceinArizona,Colorado,
IowaandNebraskawhileintroducing
theBankoftheWestbrandinKansas,
MissouriandOklahoma.
Thereareathousanddetailsandpro-
cessesinvolvedinintegratinganac-
quiredbank intoBankoftheWest.
Theplanningandpreparationforthe
conversionof Commercial Federal
intoournetwork beganthe dayaf-
ter weannounced itsacquisitionin
June.From systemsto signs, bro-
churestoourdistinctivebearlogo,
weexecutedmajorchangesduring
asingleweekendinearlyDecember.
BankoftheWestconverted204bank-
inglocationsand248ATMmachines.
Weinstalledmorethan4,500Bankof
theWestoutdoorandindoorsigns,
2,700ofwhichwentupoverthatone
weekendalone.Wesetup2,100per-
sonalcomputersinthebranchesand
Consumer Banking Services
Amongthe204bankinglocationsBankoftheWestacquiredin2005isthisformer
CommercialFederalbranchnearBoulder,CO.