Bank of Montreal 2012 Annual Report Download - page 192

Corporate Governance
Our website provides information on our
corporate governance practices, including
our code of conduct, FirstPrinciples, our
Director Independence Standards and our
board mandate and committee charters.
Management Proxy Circular
Our management proxy circular contains
information on our directors, board committee
reports and a detailed discussion of our
corpo
rate governance practices. It will be
published in
March 2013 and will be
available on our website.
New York Stock Exchange
Governance Requirements
A summary of the significant ways in which
our corporate governance practices differ
from the corporate governance practices
required to be followed by U.S. domestic
companies under New York Stock Exchange
Listing Standards is posted on our website.
Corporate Responsibility
The BMO Corporate Responsibility Report
and
Environmental, Social and Governance
Report and Public Accountability Statement
document our progress toward the goal
of sustainable development. The 2012 reports
will be released in 2013. You can find more
information about our corporate responsibility
activities on our website.
We report on the economic, social and
environmental components of our performance
according to the Global Reporting Initiative
(GRI) framework.
Have Your Say
If you have a question you would like to ask
at our annual meeting of shareholders, you
can submit your question in person or during
the webcast. You can also submit a question to
the board by writing to the Corporate Secretary
at Corporate Secretary’s Office, 21st Floor,
1 First Canadian Place, Toronto, ON M5X 1A1,
or emailing [e-mail].
Where to Find More Information
Strategic design: Ove Brand|Design www.ovedesign.com
www.bmo.com/corporategovernance
www.bmo.com/corporategovernance
www.bmo.com/corporateresponsibility
www.bmo.com/corporateresponsibility/gri
www.bmo.com/corporategovernance
Shareholders
Contact our Transfer Agent and Registrar for:
• Dividend information
• Change in share registration or address
• Lost certificates
• Estate transfers
• Duplicate mailings
• Direct registration
Computershare Trust Company of Canada
100 University Avenue, 9th Floor, Toronto, ON M5J 2Y1
Email: [e-mail]
www.computershare.com/investor
Canada and United States
Call: 1-800-340-5021 Fax: [phone]
International
Call: 514-982-7800 Fax: [phone]
Computershare Trust Company, N.A.
Co-Transfer Agent (U.S.)
Online filing information:
BMO filings in Canada
Canadian Securities Administrators
www.sedar.com
BMO filings in the United States
Securities and Exchange Commission
www.sec.gov/edgar.shtml
For all other shareholder inquiries:
Shareholder Services
BMO Financial Group
Corporate Secretary’s Office
21st Floor, 1 First Canadian Place
Toronto, ON M5X 1A1
Email: corp[email protected]
Call: 416-867-6785 Fax: [phone]
Institutional Investors
and Research Analysts
To obtain additional financial information:
Head, Investor Relations
BMO Financial Group
18th Floor, 1 First Canadian Place
Toronto, ON M5X 1A1
Email: investor[email protected]
Call: 416-867-6656 Fax: [phone]
Employees
For information on BMO’s Employee Share
Ownership Plan:
Call: 1-877-266-6789
General
To obtain printed copies of the
annual report or make inquiries
about company news and initiatives:
On peut obtenir sur demande
un exemplaire en français.
Corporate Communications Department
BMO Financial Group
28th Floor, 1 First Canadian Place
Toronto, ON M5X 1A1
www.bmo.com
Customers
For assistance with your investment portfolio
or other financial needs:
BMO Bank of Montreal
English and French: 1-877-225-5266
Cantonese and Mandarin: 1-800-665-8800
Outside Canada and the continental United States:
416-286-9992
TTY service for hearing impaired customers:
1-866-889-0889
www.bmo.com
BMO InvestorLine: 1-888-776-6886
www.bmoinvestorline.com
BMO Harris Bank
United States: 1-888-340-2265
Outside the United States: 1-847-238-2265
www.harrisbank.com
BMO Nesbitt Burns: 416-359-4000
www.bmonesbittburns.com
The following are trademarks of Bank of Montreal or its subsidiaries:
BMO, BMO and the M-bar roundel symbol, BMO Financial Group, BMO Capital Markets, BMO Global Asset
Management, BMO Harris Bank, BMO Harris Bank By Phone, BMO Harris Financial Advisors, BMO Harris Mobile
Banking, BMO Private Bank, adviceDirect, InvestorLine, Making Money Make Sense, Nesbitt Burns, M&I
The following are trademarks of other parties:
MasterCard is a registered trademark of MasterCard International Incorporated,
Moody’s and Moody’s Investors Service are registered trademarks of MIS Quality Management Corp.,
S&P is a registered trademark of Standard & Poor’s Financial Services LLC