Bank of Montreal 2012 Annual Report Download - page 14

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BMO Financial Group 195th Annual Report 2012 11
Tom Nieman, president of Fromm Family
Foods, says, “BMO Harris Bank has been
integral in helping us achieve our goals.”
Online excellence
bmo.com was ranked number one
among Canadian financial institutions
for Overall Customer Experience,
according to Keynote Systems,
a global authority on mobile and
internet performance. BMO
InvestorLine was also recognized
as the top bank-owned online
brokerage by The Globe and Mail
in its 2012 Online Brokers Survey.
Top
In 2012, BMO was recognized
twice by the Ipsos Best Banking
Awards in Canada, which honours
financial institutions with top-
ranked personal banking customer
service. BMO was recognized in
two categories: Financial Planning
and Advice, and Value For Money.
ranking
Number of Customers
(millions)
10 12
2010 2012