eTrade 2011 Annual Report Download - page 31

As of or For the Year Ended December 31, Variance
2011 2010 2009 2008 2007 2011 vs. 2010
Customer Activity Metrics:(1)
DARTs 157,475 150,532 179,183 169,075 161,119 5%
Average commission per trade $ 11.01 $ 11.21 $ 11.33 $ 10.98 $ 11.57 (2)%
Margin receivables (dollars in
billions) $ 4.8 $ 5.1 $ 3.7 $ 2.7 $ 6.6 (6)%
End of period brokerage accounts 2,783,012 2,684,311 2,630,079 2,515,806 2,373,265 4%
Net new brokerage accounts 98,701 54,232 114,273 142,541 4,688 *
Customer assets (dollars in billions) $ 172.4 $ 176.2 $ 150.5 $ 110.1 $ 181.3 (2)%
Net new brokerage assets (dollars in
billions) $ 9.7 $ 8.1 $ 7.2 $ 3.9 $ (13.3) *
Brokerage related cash (dollars in
billions) $ 27.7 $ 24.5 $ 20.4 $ 15.8 $ 17.5 13%
Company Metrics:
Corporate cash (dollars in millions) $ 484.4 $ 470.5 $ 393.2 $ 434.9 $ 312.4 3%
E*TRADE Financial Tier I leverage
ratio 5.7% 3.6% N/A N/A N/A 2.1%
E*TRADE Financial Tier I common
ratio 9.4% 4.8% N/A N/A N/A 4.6%
E*TRADE Bank Tier I capital ratio 7.8% 7.3% 6.7% 6.3% 6.2% 0.5%
Special mention loan delinquencies
(dollars in millions) $ 467.1 $ 589.4 $ 804.5 $ 1,035.1 $ 612.2 (21)%
Allowance for loan losses (dollars in
millions) $ 822.8 $ 1,031.2 $ 1,182.7 $ 1,080.6 $ 508.2 (20)%
Enterprise net interest spread 2.79% 2.91% 2.72% 2.52% 2.64% (0.12)%
Enterprise interest-earning assets
(average dollars in billions) $ 42.7 $ 41.1 $ 44.5 $ 46.9 $ 56.1 4%
Total employees (period end) 3,240 2,962 3,084 3,249 3,757 9%
* Percentage not meaningful.
(1) Metrics have been represented to exclude activity from discontinued operations for the years ended December 31, 2008 and 2007, and international
local market trading for the years ended December 31, 2009, 2008 and 2007.
The selected consolidated financial data should be read in conjunction with Item 7. Management’s Discussion and
Analysis of Financial Condition and Results of Operations and Item 8. Financial Statements and Supplementary Data.
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