eTrade 2011 Annual Report Download - page 198

Workplace Violence Is Prohibited
E*TRADE also is committed to providing its employees with a work environment that is free of threats, intimidation and violence.
E*TRADE expressly forbids any such behavior or the possession of firearms or any other weapons when conducting E*TRADE
business, whether on or off E*TRAD
E
’s premises. Further guidance on determining what conduct or behavior is inappropriate and in
violation of E*TRADE policy, is available by contacting the Human Resources Department, Corporate Security and Fraud
Management or the Legal Department and on My Channel*E at the following link
https://mychannele.corp.etradegrp.com/web/life/policy/prohibited.
Retaliation Is Prohibited
E*TRADE prohibits retaliation against any individual who, in good faith, reports any violation of law, the Code or E*TRADE’s other
policies and procedures, including those prohibiting violence, discrimination, harassment, or concerns about affirmative action; or any
individual who participates in, or otherwise supports, an investigation of such reports. Anyone who retaliates or suggests others
retaliate against an individual under such circumstances will be subject to disciplinary action, up to and including termination of
employment. E*TRADE’s Unlawful Harassment Policy outlines the retaliation prohibition and is available at
https://mychannele.corp.etradegrp.com/web/life/policy/harassment.
Individuals Covered
E*TRADE’s anti-discrimination and anti-harassment policies apply to all applicants and employees and prohibit harassment,
discrimination, violence and retaliation whether engaged in by fellow employees, a supervisor or a manager. Persons not directly
connected to E*TRADE (for example, outside vendors, consultants, or customers) also are expected to comply with these policies in
all respects.
Reporting an Incident
You are strongly urged to report to your supervisor all incidents of discrimination, harassment, violence or retaliation, regardless of
the offender’s identity or position, so that effective remedial action can be taken as appropriate. If an incident involves your manager,
supervisor or any other member of management, you may make your report directly to the Human Resources Department, the Legal
Department or the Internal Audit Department. You may make a report orally or in writing.
In addition, you may report any potential violation or incident anonymously through ListenUp, an independent third-party service that
E*TRADE has retained. Instructions for submitting reports through ListenUp are available on My Channel*E or you may access the
site directly at www.listenupreports.com.
Investigation of Allegations
E*TRADE will promptly investigate all reported allegations of discrimination, harassment, violence or retaliation and will take
appropriate corrective action.
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