US Postal Service 2010 Annual Report Download - page 8

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6 2010 Annual Report United States Postal Service
Postmaster General John E. Potter’s keynote presentation at
“Envisioning America’s Future Postal Service,” a stakeholder
policy conference held March 2, 2010 in Washington, DC.
Retiree health
Prefunded retiree health benefi ts requirement “Pay-as-you-go” retiree health benefi ts in line
benefi ts
with other government and private institutions
Delivery
Mandated 6-day delivery regardless of changing Flexibility to adjust delivery frequency to match
frequency
volume volume and changing customer needs
Access
Primarily 9 am-5 pm brick-and-mortar Expanded access through an enhanced online
Post Offi ces presence, partnerships and kiosks
Workforce
Limited fl exibility to adapt to market and Flexibility to capture natural attrition to match
technology changes changing demand
Pricing
Strict infl ation-based price caps by class Flexible pricing refl ecting market dynamics
Products
Restricted to postal products Flexibility to introduce additional products
consistent with broader mission
Oversight
Multiple bodies with overlapping roles and Streamlined approach to oversight
responsibilities and lengthy process
TODAY TOMORROW
LIMITED ABILITY TO RESPOND TO MARKET CHANGES FLEXIBILITY TO RESPOND QUICKLY TO EVOLVING MARKET
Postal Service of the Future