US Postal Service 2010 Annual Report Download - page 17

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2010 Annual Report United States Postal Service 15
PROGRESS AGAINST THE PLAN
OUR CHECKLIST
Oversight
When Congress last modifi ed the Postal
Service’s oversight model in 2006, our
mail volumes were increasing. Howev-
er, the recent recession and trends in our current
business environment have caused dramatic de-
creases in mail volumes. Declining mail volumes
in the coming decade will require new fl exibility
as a business and in our oversight model.
Our current oversight structure includes
Congress, portions of the Executive Branch,
the Government Accountability Offi ce, and the
Postal Service Inspector General, as well as
by Presidentially-appointed Governors and the
Postal Regulatory Commission.
These authorities oversee everything from
pricing and products to postal networks and
Sarbanes-Oxley Act compliance. However, in
this highly constrained environment, it is diffi cult
for the Postal Service to quickly and artfully
adapt and respond to the rapidly changing
world in which we — and our customers — live.
If stakeholders want the Postal Service to
move more rapidly and aggressively, these
authorities need to be equally nimble. We must
be able to move as quickly to market as our
competitors in order to succeed. A more clearly
defi ned and practically workable and stream-
lined oversight process would enable the Postal
Service to bring products to market faster and
make business decisions with greater certainty
and fl exibility, and compete more effectively.
Our future viability is predicated on a holistic
view of improvement, including a thoughtful
reassessment of oversight roles and processes
that support other aspects of the plan. We have
taken the critical steps internally of increasing
transparency and accountability, since 2006.
However, changes in law — such as time limits
on reviews and after-the-fact reviews — are
also necessary.
We continue to seek these changes and look
forward to working with all interested parties
to do so. Together, we can ensure a Postal
Service that can respond nimbly to challenges
and opportunities that come our way, now and
in the future. ■
CHALLENGE
Overlapping layers of
governance hamper
speed to market and
quick decision making.
SOLUTION
Streamline oversight by
redefi ning regulatory
roles and processes.
The Postal Service is working
with Congress to establish
a more fl exible business
model to better meet the
evolving mailing needs of the
American people.