US Postal Service 2007 Annual Report Download - page 2

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2 | 2007 Annual Report United States Postal Service
The future of mail begins now.
A new law, the Postal Accountability and
Enhancement Act, is changing the way we
operate and conduct business, ushering in a new
era of accountability and competition.
We are seizing this historic opportunity to build
a bold vision of a profitable United States Postal
Service that delivers for future generations.
We will be competitive. We will respond effec-
tively to market and operational conditions and
the needs of customers. Our Intelligent Mail
technology will improve service and productivity
and provide more information about the mail than
ever before. New service standards will assure
customers of reliability, predictability, and speed.
We will raise the bar. We will increase account-
ability for us and the mailing industry. With a fully
engaged workforce committed to our success
and the support of our industry partners, we are
building a Postal Service that will deliver service,
quality, and dependability for generations to
come.
We will add new value to mail. We will foster
growth and innovation in the mailing industry. We
will find new ways to make the mail work better
for our customers, large and small. We will use
knowledge to our customers’ advantage.
As we enter this new chapter in our history, our
mission remains the same — providing trusted,
affordable, universal service. That promise will
guide everything we do as we make our bold
vision a new reality.
Delivering today’s mail.
Making a bold vision a new reality
OUR MISSION: Provide trusted, affordable, universal service
OUR VISION: Be profitable to deliver for future generations
John Potter
Postmaster General, CEO