Tucows 2014 Annual Report Download - page 63

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We believe that the underlying platforms for our services are among the most mature, reliable and functional
reseller-oriented provisioning and management platforms in our industry, and we continue to refine, evolve and improve
these services for both resellers and end-users. Our business model is characterized primarily by non-refundable, up-front
payments, which lead to recurring revenue and positive operating cash flow.
Wholesale, primarily branded as OpenSRS, derives revenue from its Domain Service and from providing Value-
Added Services. The OpenSRS Domain Service manages 13.5 million domain names under the Tucows ICANN registrar
accreditation and for other registrars under their own accreditations. Value-Added Services include hosted email which
provides email delivery and webmail access to millions of mailboxes, Internet security services, publishing tools and
reseller billing services. All of these services are made available to end-users through a network of over 13,000 web
hosts, Internet service providers (“ISPs”), and other resellers around the world. In addition, we also derive revenue from
the bulk sale of domain names and advertising from the OpenSRS Domain Expiry Stream.
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