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18 TRUE VALUE 2015 ANNUAL REPORT
Owner Joseph Kallen has a vision for
Pittsburgh-based Busy Beaver that combines
a drive to expand aggressively and a passion
for serving the home improvement customer
better than the competition. That’s a vision
we can get behind.
A solid platform for growth Joe Kallen comes
from an investment background, and he knows
how to grow businesses. With 16 locations
across Pennsylvania, Ohio and West Virginia,
Busy Beaver has nothing but potential. The
company just needed the right partner. “True
Value is flexible,” he says. “They’re a great
partner for growth.”
Strengths today In addition to its lumber
and building materials sales, Busy Beaver’s
strongest categories are paint and seasonal,
the latter comprising live goods and holiday
merchandise. “A big focus here is to be in
the seasonal business year-round. Christmas,
Halloween… even stink bug season,” Kallen
says. “Across the whole business, we try
to have the deepest assortments, with
competitive pricing. True Value’s been very
supportive of that.”
Vision for tomorrow “We’re adding one more
store this year, but I can envision a 1,000 store
count, not just 17,” Joe says. How to get there?
“Through our strategic pillars—expansion,
enhancement and engagement—and great
service. We have successfully implemented
a ‘W.E. C.A.R.E.’ customer service pledge,
requiring that every associate understand,
internalize and implement it. What True Value
brings to the table aligns perfectly with what
we’re doing.”
MEMBER PROFILE
“ WE’RE GROWING. TRUE VALUE’S
RIGHT THERE WITH US.”
—JOE KALLEN, CHAIRMAN AND CEO
BUSY BEAVER BUILDING CENTERS
• Locations across Pennsylvania, Ohio and West Virginia
• Chairman and CEO: Joseph Kallen
TRUE VALUE 2015 ANNUAL REPORT 19
Back row, standing: Mark Bertok, Director of Operations, Unit 1;
Mike Slobodnik, Vice President of Merchandising and Development;
middle row, standing: Joseph Kallen, Chairman and CEO; Steven
Derr, Marketing Director; sitting: Nick DeMao, Vice President of
Administration/CFO; Bill Lane, Director of Operations, Unit 2