True Value 2012 Annual Report Download - page 37

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TRUE VALUE  ANNUAL REPORT 
Design: Avila Creative, Inc. Editorial: Ted Stoik Primary Photography: James Schnepf Photography Senior Management Portraits: Paul Elledge Paper: Domtar Cougar P rinting: The Fox Company
MORE THAN A HARDWARE STORE
THE BEST AT DELIVERING MORE IN 
The Best Hardware Store in Town award recognizes True Value retailers who
exemplify success and excellence based on the Five Ps of retailing : People, Place,
Price, Product and Promotion.
Now in its sixth year, the award’s selection
process begins with retailers, retailer peers
and retail consultants nominating stores. From
there, mystery shoppers experience two stores
per region from the customers’ point of view.
Based on the findings, a commiee of associates
from different areas of the co-op names a winner
from each of the co-op’s  regions.
BOLAND’S TRUE VALUE HARDWARE
Chapin, S.C.
COOK’S TRUE VALUE
Prosser, Wash.
DERONNE TRUE VALUE HARDWARE
Eastpointe, Mich.
HORN’S TRUE VALUE
Sayre, Penn.
KELLY’S FREEPORT, LTD.
Freeport, Bahamas
PALM SPRINGS HARDWARE
Palm Springs, Calif.
PENN VALLEY TRUE VALUE HARDWARE
Penn Valley, Calif.
POJOAQUE TRUE VALUE
Sante Fe, N.M.
PRAIRIE SIDE TRUE VALUE
Kenosha, Wis.
RICHARDSON’S TRUE VALUE HARDWARE
Haskell, Texas
TRUE VALUE HARDWARE OF LITCHFIELD
Litchfield, Conn.
TRUE VALUE HOME CENTER
Marshall, Minn.
WATKINS TRUE VALUE HARDWARE
& APPLIANCE
Marysville, Mo.