Tiscali 2013 Annual Report Download - page 10
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Annual financial report as at 31 December 2013
Date
File Name
Status
Page
-
Annual Report as at 31
December 2013
10
Market analysis of the dedicated capacity services
In the last few months of the year, AGCOM launched the third cycle of market analysis on the
dedicated capacity circuits, proceeding with an initial collection of data care of the market operators for
the purpose of drawing up a draft of regulations to be submitted for public consultation.
Definition of the fixed interconnection tariff system for the three-year period 2013 - 2015
At year end, AGCOM achieved the final approval of the fixed termination tariffs for the three-year
period 2013-2015. The procedure, launched in 2012, led to the definition of efficient tariffs (set on the
basis of a LRIC BU type accounting-engineering cost model), symmetric for all the operators and valid
for both IP and TDM technology interconnections. These tariffs were applicable as from 1 July 2013.
Customer protection, relating to the quality of the assistance services
The Authority constantly focused its attention on issues relating to service quality, comparability and
transparency of commercial offers, especially in relation to ADSL services, enhancing the
“MisuraInternet” functions, i.e. an instrument made available to the user in order to assess the
performance of their internet connection.
Surveys on the sector of internet and on-line advertising services
AGCOM carried out an important survey on the internet services and advertising revenues markets in
the digital ecosystems. This task, which lasted the whole year long, consisted of a survey of the entire
digital ecosystem, focussing in particular on advertising revenues, with the aim of both understanding
the competitive structure in those sectors making up the supply chain and offering a prospective
evaluation of the entire internet ecosystem and the related critical issues. In fact, the Authority has
expertise in the field of competition protection also as far as media type services are concerned, which
in the ecosystem of audio-visual communications intertwine with issues of informative pluralism and
equality.