Support.com 2008 Annual Report Download - page 82

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Table of Contents
SUPPORTSOFT, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
Note 11. Subsequent Event
In addition to the restructuring and impairment costs described in Note 7, as a result of the challenging global economic environment, we announced a
restructuring and impairment plan in February 2009. We expect the incremental restructuring and impairment-related costs for the first quarter of 2009 to be
approximately $900,000, including charges for both reductions in workforce and impairment of facilities. As part of this restructuring we reduced our workforce
by approximately 6% of our non-technical support agent headcount, and closed additional facilities. All the related charges will be recorded in the first quarter of
2009. We expect to pay out approximately $500,000 of these charges in the first quarter of 2009, and to pay the remaining balance through 2011.
79
Source: SUPPORTSOFT INC, 10-K, March 11, 2009