Support.com 2008 Annual Report Download - page 5

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Table of Contents
SUPPORTSOFT, INC.
FORM 10-K
FOR FISCAL YEAR ENDED DECEMBER 31, 2008
TABLE OF CONTENTS
Page
PART I 3
ITEM 1. Business 3
ITEM 1A.
Risk Factors 12
ITEM 1B.
Unresolved Staff Comments 25
ITEM 2. Properties 26
ITEM 3. Legal Proceedings 26
ITEM 4. Submission of Matters to a Vote of Security Holders 26
PART II 27
ITEM 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 27
ITEM 6. Selected Consolidated Financial Data 29
ITEM 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 30
ITEM 7A.
Quantitative and Qualitative Disclosures About Market Risk 43
ITEM 8. Financial Statements and Supplementary Data 46
Report of Independent Registered Public Accounting Firm 47
ITEM 9. Changes In and Disagreements With Accountants on Accounting and Financial Disclosures 80
ITEM 9A.
Controls and Procedures 80
Report of Management on Internal Control over Financial Reporting 80
Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting 82
ITEM 9B.
Other Information 83
PART III 84
ITEM 10.
Directors and Executive Officers of the Registrant 84
ITEM 11.
Executive Compensation 84
ITEM 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 84
ITEM 13.
Certain Relationships and Related Transactions 85
ITEM 14.
Principal Accountant Fees and Services 85
PART IV 86
ITEM 15.
Exhibits and Financial Statement Schedules 86
Signatures 88
Exhibit Index
2
Source: SUPPORTSOFT INC, 10-K, March 11, 2009