Support.com 2008 Annual Report Download - page 52

Download and view the complete annual report

Please find page 52 of the 2008 Support.com annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 116

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116

Table of Contents
SUPPORTSOFT, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands except per share data)
Year Ended December 31,
2008 2007 2006
Revenue:
License $ 11,813 $ 15,780 $ 16,415
Maintenance 15,881 16,084 15,672
Services 14,365 14,888 12,941
Consumer 6,811 1,050 —
Total revenue 48,870 47,802 45,028
Costs and expenses:
Cost of license 337 218 499
Cost of maintenance 1,930 2,586 1,225
Cost of services 13,652 15,652 13,599
Cost of consumer 9,615 4,608 —
Amortization/write down of intangible assets 202 2,815 1,090
Research and development 8,896 9,441 9,247
Sales and marketing 24,305 30,410 23,336
General and administrative 11,006 9,296 10,163
Total costs and expenses 69,943 75,026 59,159
Loss from operations (21,073) (27,224) (14,131)
Interest income and other, net 2,506 6,526 6,383
Loss before income taxes (18,567) (20,698) (7,748)
Provision for income taxes (539) (671) (487)
Net loss $ (19,106) $ (21,369) $ (8,235)
Basic net loss per share $ (0.41) $ (0.47) $ (0.19)
Shares used in computing basic net loss per share 46,098 45,610 44,113
Diluted net loss per share $ (0.41) $ (0.47) $ (0.19)
Shares used in computing diluted net loss per share 46,098 45,610 44,113
See accompanying notes.
49
Source: SUPPORTSOFT INC, 10-K, March 11, 2009