Ryanair 2005 Annual Report Download - page 6

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Yet again our customer service team worked
endlessly to maintain our NO 1 customer service
record. We are constantly trying to improve our
service which is why we are:
LATE AGAIN!
WE’RE
ALWAYS LATE!
NO.1 FOR
PUNCTUALITY
NO.1
NO.1
NO.1
CHAMPIONS OF
CUSTOMER SERVICE
CHAMPIONS OF
CUSTOMER SERVICE
for on time flights
for fewest lost bags
for least cancellations
SS
SSOO
OOUU
UURR
RRCC
CCEE
EE::
::
CC
CCAA
AAAA
AA
SS
SSTT
TTAA
AATT
TTII
IISS
SSTT
TTII
IICC
CCSS
SS
22
2200
0000
0044
44
Caring
Caroline
“Aphrodite”
IV
ANNUAL REPORT & FINANCIAL STATEMENTS 2005
MAJOR SCHEDULED AIRLINE PUNCTUALITY