Progressive 2009 Annual Report Download - page 15

Our Culture and Credits
Nothing we have achieved has been without the efforts of so
many and our single most important initiative, especially
in current times, is ensuring Progressive is a great place to
work. Creating an environment where all of us enjoy work-
ing hard, are motivated to do our best, can grow constantly,
and one that others want to join is a never-ending challenge.
Our people and culture are what makes us special.
Consistent with our culture and values is the simplest of
notions to just do the right thing, and in a world that is
fast recognizing that we must all up our game on social re-
sponsibility, Progressive is actively reviewing our business
practices to further increase our social and environmental
responsibility. A report on our actions is available online.
To the people who make all this possible—our employ-
ees, the customers we are privileged to serve, the agents
and brokers who choose to represent us, and shareholders
who t hat we are doing—Thank you.
Glenn M.Renwick
President and Chief Executive Officer
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Social responsibility — a fancy label for doing the right
thing by or simply respecting customers, agents,
shareholders, employees, vendors, and the envi-
ronment. We’re doing this by building a sustainable
business that provides a stable market for our
agents and that will be here to provide the products
and services our customers expect. Our actions are
highlighted at progressive.com/socialresponsibility.
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