O'Reilly Auto Parts 2013 Annual Report Download - page 13

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FORM 10-K
7
in same store sales is due in part to our commitment to maintaining an attractive store network, which is strategically located to best serve
our customers.
Continually Enhance the Growth and Functionality of Our E-Commerce Website:
Our user-friendly website, www.oreillyauto.com, allows our customers to search product and repair content, check the in-store availability
of our products, and place orders for either home delivery or in-store pickup. We continue to enhance the functionality of our website
to provide our customers with a friendly and convenient shopping experience, as well as a robust product and repair content information
resource, which will continue to build the O’Reilly Brand.
Team Members
As of January 31, 2014, we employed 62,533 Team Members (31,771 full-time Team Members and 30,762 part-time Team Members),
of whom 53,317 were employed at our stores, 6,613 were employed at our DCs and 2,603 were employed at our corporate and regional
offices. A union represents 50 stores (535 Team Members) in the Greater Bay Area in California, and has for many years. In addition,
approximately 66 Team Members who drive over-the-road trucks in two of our DCs are represented by a labor union. Except for these
Team Members, our Team Members are not represented by labor unions. Our tradition for 57 years has been to treat all of our Team
Members with honesty and respect and to commit significant resources to instill in them our “Live Green” Culture, which emphasizes
the importance of each Team Member’s contribution to the success of O’Reilly. This focus on professionalism and fairness has created
an industry-leading team and we consider our relations with our Team Members to be excellent.
Store Network
Store Locations and Size:
As a result of our dual market strategy, we are able to profitably operate in both large, densely populated markets and small, less densely
populated areas that would not otherwise support a national chain selling primarily to the retail automotive aftermarket. Our stores, on
average, carry approximately 24,000 SKUs and average approximately 7,000 total square feet in size. At December 31, 2013, we had a
total of approximately 30 million square feet in our 4,166 stores. Our stores are served primarily by the nearest DC, which averages
147,000 SKUs, but also have same-day access to the broad selection of inventory available at one of our 266 Hub stores, which, on
average, carry approximately 43,000 SKUs and average approximately 10,000 square feet in size.
We believe that our stores are ''destination stores'' generating their own traffic rather than relying on traffic created by the presence of
other stores in the immediate vicinity. Consequently, most of our stores are freestanding buildings or prominent end caps situated on or
near major traffic thoroughfares, and offer ample parking, easy customer access and are generally located in close proximity to our
professional service provider customers.